Terms & conditions

Subject to your complete and ongoing compliance with all the terms and conditions of this Agreement (“Terms”), Route One Go Inc. grants You: (1) a limited, non-exclusive, non- transferable, revocable license, without the right of sublicense, to install and use the authorized number of copies of the Software for each month that You have paid for in advance solely in machine-readable form and solely for Your use for lawful purposes on the authorized number of compatible mobile devices that You or Your drivers own or control, and (2) the right to access and use the Service and its contents.

IF YOU ARE ENTERING INTO THIS AGREEMENT ON BEHALF OF A COMPANY OR OTHER LEGAL ENTITY, YOU REPRESENT THAT YOU HAVE THE AUTHORITY TO BIND SUCH ENTITY AND ITS AFFILIATES TO THESE TERMS AND CONDITIONS, IN WHICH CASE THE TERMS “YOU” OR “YOUR” SHALL REFER TO SUCH ENTITY AND ITS AFFILIATES. IF YOU DO NOT HAVE SUCH AUTHORITY, OR IF YOU DO NOT AGREE WITH THESE TERMS AND CONDITIONS, YOU MUST NOT ACCEPT THIS AGREEMENT AND MAY NOT USE THE SERVICES.

You may not: copy, sell, rent, sublicense, assign, modify, publicly display or distribute, or make a derivative work from the Software or Service. The Software contains valuable trade secrets owned by Route One Go Inc.. You further agree not to do any of the following:

A. Post, upload, publish, submit, or transmit anything that:

  (i) infringes, misappropriates, or violates a third party’s patent, copyright, trademark, trade secret, moral rights, or other intellectual property rights, or rights of publicity or privacy;

  (ii) violates, or encourages any conduct that would violate, any applicable law or regulation or would give rise to civil liability;

  (iii) is fraudulent, false, misleading, or deceptive;

  (iv) is defamatory, obscene, pornographic, vulgar, or offensive;

  (v) promotes discrimination, bigotry, racism, hatred, harassment, or harm against any individual or group;

  (vi) is violent or threatening or promotes violence or actions that are threatening to any person or entity; or

  (vii) promotes illegal or harmful activities or substances. 

B. Use, display, mirror, or frame the Services, or any individual element within the Services, Route One Go Inc.'s name, any trademark, logo, or other proprietary information, or the layout and design of any page or form contained on a page, without Route One Go Inc.'s express written consent.

C. Access, tamper with, or use non-public areas of the Services, Route One Go Inc.'s computer systems, or the technical delivery systems of Route One Go Inc.'s providers.

D. Attempt to probe, scan, or test the vulnerability of any of Route One Go Inc.'s system or network or breach any security or authentication measures.

E. Avoid, bypass, remove, deactivate, impair, descramble, or otherwise circumvent any technological measure implemented by Route One Go Inc., any of Route One Go Inc.'s providers, or any other third party (including another user) to protect the Service.

F. Attempt to access or search the Services or download any Software from the Services using any engine, software, tool, agent, device, or mechanism (including spiders, robots, crawlers, data mining tools, etc.) other than the software and/or search agents provided by Route One Go Inc. or other generally available third-party web browsers.

G. Send any unsolicited or unauthorized advertising, promotional materials, email, junk mail, spam, chain letters, or other forms of solicitation.

H. Use any meta tags or other hidden text or metadata utilizing a Route One Go Inc. or any related or affiliated trademark, logo, URL, or product name without Route One Go Inc.'s express written consent.

I. Use the Services for the benefit of any third party or in any manner not permitted by these Terms.

J. Forge any TCP/IP packet header or any part of the header information in any email or newsgroup posting, or in any way use the Services to send altered, deceptive, or false source-identifying information.

K. Attempt to decipher, decompile, disassemble, or reverse engineer any of the software used to provide the Services.

L. Interfere with, or attempt to interfere with, the access of any user, host, or network, including, without limitation, sending a virus, overloading, flooding, spamming, or mail-bombing the Services.

M. Collect or store any personally identifiable information from the Services from other users of the Services without their express permission.

N. Impersonate or misrepresent your affiliation with any person or entity.

O. Violate any applicable law or regulation.

P. Encourage or enable any other individual to do any of the foregoing.

Although Route One Go Inc. is not obligated to monitor access to or use of the Services or to review or edit any of Services or your data, Route One Go Inc. has the right to do so for the purpose of operating the Services, to ensure compliance with this Agreement, or to comply with applicable law or other legal requirements. Route One Go Inc. reserves the right, but is not obligated, to remove or disable access to any of its content or your data, at any time and without notice, including, but not limited to, if Route One Go Inc., at its sole discretion, considers any of our content or your data to be objectionable or in violation of these terms. We have the right to investigate violations of these Terms or conduct that affects the Services.

The primary purpose of the Software and Service is to allow a motor carrier to track its units. By logging into the Software, you authorize Route One Go Inc. to access your location and report it in the Service. You agree and acknowledge that:

1. The location data Route One Go Inc. collects from you is directly relevant to your use of the Software and Service.

2. Route One Go Inc. may, for as long as your drivers allow, provide drivers' locations to the Service so that they may be monitored by you, as the motor carrier.

If you choose to disable the Software, you will not be able to effectively use the Service. LOCATION DATA MAY NOT ALWAYS BE ACCURATE AND Route One Go Inc. DISCLAIMS ANY AND ALL WARRANTIES RELATED TO LOCATION DATA OR ITS USE.

If you provide data about equipment or loads, including but not limited to source and destination, contract rate, lane usage, and equipment type, you agree that Route One Go Inc. may use that data for any analytical purposes to improve the Software and Service. If you use the Software outside the United States, you expressly consent to the transfer and processing of your data outside that jurisdiction.

You understand and agree that Route One Go Inc. will retain data and records related to logbooks and logbook-related data for a period of 6 months. Route One has no obligation to provide such records beyond the 6-month period.

Route One Go Inc. exclusively owns all title, license, and copyright in the Software and Service. You may not remove or alter any copyright notice or other warning displayed in the Software or Service. This License is not for sale and does not convey any of these rights of ownership to You whatsoever.

Route One Go Inc. reserves the right, in its sole discretion, to change, modify, add, or remove portions of the Software or Service, or to change, modify, add, or remove portions of this License at any time by making the modified License available to you through the Service. The License will be identified as of the most recent date of revision and will be effective immediately upon being made available through the Service, except as follows:

1. In the event that any modification materially alters your rights, Route One Go Inc. will attempt to notify you directly through a message sent to the email address you have provided to Route One Go Inc., if any, or through a pop-up window or other notification when you access or use the Software or Service.

2. Such materially modified License will be effective upon the earlier of your use of the Service with actual knowledge of the changes or 30 days after the changes are made available to you.

3. No modifications to this License will apply to any dispute between you and Route One Go Inc. that has arisen prior to the date of such modification.

Your use of the Service after modifications to the License become effective constitutes your binding acceptance of such changes.

In order to use the Software and Service, you must use third-party communication systems such as mobile phones, tablets, or similar devices and their related wireless service. Route One Go Inc. HAS NO RESPONSIBILITY FOR THE AVAILABILITY, QUALITY, OR PERFORMANCE OF THIRD-PARTY COMMUNICATIONS SYSTEMS OR EQUIPMENT FURNISHED BY COMMUNICATIONS CARRIERS.

You may use the Services only if you are 18 years or older and capable of forming a binding contract with Route One Go Inc. and are not barred from using the Services under applicable law. If you want to access and use the Services, you will have to create an account (“Account”). The creation of an account includes your agreement to the terms and conditions of this Agreement. It is important that you provide Route One Go Inc. with accurate, complete, and up-to-date information for your Account, and you agree to update such information to keep it accurate, complete, and up to date. Route One Go Inc. reserves the right to suspend or terminate your Account in the event you fail to provide and update the Account with accurate information. You agree that you will not disclose your Account password to anyone, and you will notify Route One Go Inc. immediately of any unauthorized use of your Account. You are responsible for all activities that occur under your Account, whether you know about them or not.

You are solely responsible for your interactions with other users of the Services. You are solely responsible for, and will exercise caution, discretion, common sense, and judgment in your use of the Services. Neither Route One Go Inc. nor its affiliates or licensors are responsible for the conduct of any user of Route One Go Inc.'s Services. Your use of the Services and your use of your data in connection with the Services and performance of and participation in any professional services is at your sole risk and discretion. Route One Go Inc. disclaims all liability to you or any third party relating to the terms of this section.

You, as the owner and authorized user of your Account, are allowed to make changes or modifications to the Services, including information concerning assets and devices, management of the subscription, and the addition or deactivation of units, drivers, and devices under this Agreement. Any and all changes you make related to the use and management of the Account is your responsibility and Route One Go Inc. is not responsible for your proper use and management of the Account.

Please carefully consider the parties with whom you choose to connect and what information you choose to share. Route One Go Inc.'s role in this process is solely to provide the technology and platform that enables the Services, and it is up to you to determine who gets access to the Driver Data.

The Service enables a commercial motor vehicle driver (“Driver”) to connect directly with a motor carrier (“Motor Carrier”), allowing Drivers to automatically share their location information and other data (“Driver Data”) with the Motor Carrier. When Drivers connect with a Motor Carrier through the Services, the Motor Carrier’s personnel and other third parties (including but not limited to shippers, receivers, brokers, or freight forwarders, etc.) who are also connected to that Motor Carrier (“Fleet Users”) may access Driver Data for all Drivers who are connected to that same Motor Carrier.

If a Driver connects with a Motor Carrier, you should inform the Driver that all of their Data will be automatically shared with that Motor Carrier and its Fleet Users.

Terms of payment are within the sole discretion of Route One Go Inc.. Unless otherwise agreed by us in writing, payment must be received by Route One Go prior to the acceptance of an order. Route One Go Inc. accept Visa, Mastercard, AMEX and debit cards for purchases, but may change acceptable forms of payment from time to time without notice to You. You represent and warrant that:

 ·       the credit card information you supply to us is true, correct, and complete;

·       You are duly authorized to use such credit card for the purchase; (iii) charges incurred by you will be honored by Your credit card company, and (iv) You agree that You will pay charges incurred by You at the posted prices, including shipping and handling charges and all applicable taxes, if any, regardless of the amount quoted on the Site at the time of your order. Nevertheless, in the event the amount quoted is different from the actual price, Route One Go Inc. will make commercially reasonable efforts to notify You at the time the charge or within a reasonable time thereof.

Invoices are due and payable within the time stated on your invoice. Route One Go Inc. reserves the right to charge a late payment penalty of 1.5% per month on unpaid amounts, or the maximum rate permitted by law, whichever is less. Without waiving any of our other rights or remedies, Route One Go Inc. may refuse additional orders and suspend any services until all overdue amounts are paid in full.

The Client agrees to bear all fees and charges associated with the use of payment processing services, including but not limited to QuickBooks Payments, Shopify Payments, and any other payment channels utilized for transactions. These fees will be in addition to the amounts due for services or products provided by our company. The Client acknowledges that these fees may vary depending on the payment processing service and agrees to review and understand the applicable fees before completing any transactions. All Services must be paid in advance, provided that payment for a subscription will be due in accordance with the payment terms of the subscription period, as specified in this agreement.

You agree to be responsible and pay Route One Go Inc. all costs, expenses and fees (including reasonable attorneys’ fees) incurred by Route One Go Inc. to enforce any of the terms of this Agreement.

Payment Method. The terms of your payment will be based on your Payment Method and may be determined by agreements between you and the financial institution, credit card issuer, or other providers of your chosen Payment Method. If we do not receive payment from You, You agree to pay all amounts due on your Account upon demand.

9.1 Modules Included. The subscription offering includes the following modules (each, a “Module”):
• ELD Module
• GPS Tracking Module

A customer may subscribe to one or more Modules, subject to the plan options and pricing set forth below.

9.2 Plans and Pricing

9.2.1 ELD Module Plans. The ELD Module is available under the following plans (each, an “ELD Plan”):
• Basic Plan: Free of charge; no payment method is required to use the Basic Plan.
• Essential Plan: $9.99 per Vehicle per month, or $7.99 per Vehicle per month when billed annually (paid upfront).
• Enterprise Plan: Individually priced (pricing provided by Company upon request).

9.2.2 GPS Tracking Module Plans The GPS Tracking Module is available under the following plans (each, a “GPS Plan”):
• Essential Plan: $14.99 per Device per month, or $12.99 per Device per month when billed annually (paid upfront).
• Enterprise Plan: Individually priced (pricing provided by Company upon request).

9.3 Billable Units; Scope of Subscription

9.3.1 Vehicles (ELD). For ELD Plans priced “per vehicle,” charges are based on the number of Active Vehicles in the customer’s account. “Active Vehicle” means any vehicle that is designated as active/enabled in the system at the time charges are calculated.
Upon activation of a paid ELD Plan, all Active Vehicles will be included in the subscription and billed accordingly.

9.3.2 Devices (GPS Tracking). For GPS Plans priced “per device,” charges are based on the number of Active Devices in the customer’s account. “Active Device” means any GPS tracking device designated as active/enabled in the system at the time charges are calculated. Upon activation of a paid GPS Plan, all Active Devices will be included in the subscription and billed accordingly.

9.3.3 Feature Availability Limited to Paid, Included Active Vehicles/Devices. All features, functionality, and entitlements provided under a subscription apply only to the Active Vehicles and/or Active Devices that are included in and paid under the customer’s current subscription at the time the feature is used (the “Subscribed Assets”). Vehicles and/or devices that are inactive, not enabled, not included, and not paid for under the current subscription (including vehicles/devices removed from the subscription and deactivated in the system) are not eligible to access or benefit from subscription features, and any associated data, outputs, or functionality may be limited or unavailable for such vehicles/devices.

9.4 Billing Frequency and Billing Dates

9.4.1 Monthly Subscriptions. For monthly subscriptions, the standard billing date is the 1st day of each calendar month (the “Monthly Billing Date”).
If a customer activates a paid monthly subscription on a date after the Monthly Billing Date and before the next Monthly Billing Date, the Company will charge a prorated amount for the remainder of that calendar month (i.e., from the activation date through the end of the month), in accordance with Company’s then-current proration method.

9.4.2 Annual Subscriptions. For annual subscriptions, the billing date is the date the annual subscription is activated (the “Annual Billing Date”). The customer will be charged for the entire annual term upfront on the Annual Billing Date.

9.4.3 Switching Between Monthly and Annual Billing. If a customer switches a subscription from monthly billing to annual billing, or from annual billing to monthly billing, the billing date may change from the standard dates described in Sections 9.4.1 and 9.4.2, and charges will be assessed in accordance with the Company’s then-current policy for plan changes, including any applicable proration or timing adjustments.

9.5 Auto-Renewal. Paid subscriptions are auto-renewable. Unless the customer cancels prior to the end of the then-current billing cycle (monthly or annual, as applicable), the subscription will automatically renew for successive renewal terms of the same length, and the customer authorizes the Company to charge the applicable fees at renewal.

9.6 Cancellation; Reactivation. The customer may cancel a paid subscription at any time without cancellation fees. Upon cancellation, the subscription will remain active through the end of the then-current billing cycle, unless otherwise stated in the Agreement or an Order Form.
A canceled subscription may be reactivated at any time during the then-current active billing cycle without additional fees (beyond the amounts otherwise due for that billing cycle).

9.7 No Refunds. All subscription fees are non-refundable.

9.8 Billing Disputes. If you dispute any charges, you must let Route One Go know within sixty (60) days of the invoice. All disputes related to the amounts invoiced must be sent to Route One Go by email to accounting@routeoneeld.com within 60 days of the invoice date. All amounts paid are non-refundable and we reserve the right to change our prices in the future. Route One Go may choose to bill you through an invoice, in which case, full payment for invoices issued must be received by the date specified on the invoice. Past due invoices are subject to a finance charge of 1.5% per month on any outstanding balance, or the maximum permitted by law, whichever is lower, plus all expenses of collection.

9.9 Taxes. You are responsible to pay all taxes that we may be required to collect or pay based on providing the Services other than taxes based on our net income.

1. Scope of These Terms

These IFTA Calculator Terms and Conditions apply to the use of the IFTA Calculator module made available as a paid add-on feature within the ELD platform.

These terms supplement the platform’s General Terms and Conditions. In case of conflict between these IFTA Calculator Terms and the General Terms and Conditions, these IFTA Calculator Terms will prevail only with respect to the use of the IFTA Calculator module.

The IFTA Calculator is intended to assist eligible carriers with organizing mileage, fuel, and tax-rate data for reference when preparing quarterly IFTA returns.

It is not intended to replace the carrier’s independent review, tax compliance obligations, filing obligations, payment obligations, recordkeeping obligations, audit response obligations, or professional advice.

2. Paid Feature and Subscription Requirement

Access to the IFTA Calculator requires an active account and an active paid subscription for the IFTA Calculator module.

The availability of IFTA Calculator features, reports, exports, data access, and data retention is dependent on the carrier’s account remaining active and the IFTA Calculator subscription remaining current and in good standing.

The company may suspend or terminate access to the IFTA Calculator in accordance with the General Terms and Conditions, including in case of non-payment, account termination, cancellation, downgrade, suspension, misuse, breach of terms, or discontinuation of the feature.

3. Clickwrap Acceptance and Evidence of Acceptance

Access to the IFTA Calculator is subject to the carrier’s express acceptance of the First-Entry Disclaimer and these IFTA Calculator Terms and Conditions.

The carrier may be required to accept the disclaimer and applicable terms by clicking an “I Accept”, “Agree”, checkbox, or similar confirmation button before accessing or using the IFTA Calculator.

The company may record and retain evidence of such acceptance, including the accepting user’s account ID, carrier/company account ID, date and time of acceptance, IP address, device/browser information, and the version of the disclaimer and terms accepted.

The carrier agrees that such electronic acceptance records may be used as evidence that the carrier and its authorized user reviewed, accepted, and agreed to the applicable disclaimer and terms.

Any user who accesses the IFTA Calculator on behalf of a carrier represents that they are authorized to accept the disclaimer and terms on behalf of that carrier.

If a user is not authorized to accept these terms on behalf of the carrier, that user must not access or use the IFTA Calculator.

4. Functional Scope of the IFTA Calculator

The IFTA Calculator may provide, depending on the version available to the carrier, the following functionality:

a. mileage assignment by IFTA jurisdiction based on ELD data available in the platform;

b. inclusion of vehicles registered in the carrier’s fleet within the platform;

c. per-vehicle location tracking reports, including CSV export, based on ELD-captured location records;

d. mileage correction tools allowing the carrier to correct mileage per vehicle and jurisdiction;

e. tools allowing the carrier to manually add mileage for a jurisdiction not detected by ELD data;

f. manual entry or CSV import of diesel fuel purchases;

g. recording of Tax Paid or Not Tax Paid status as entered by the carrier;

h. use of tax rates and surcharges obtained from the IFTA Tax Rate Matrix published by IFTA, Inc.;

i. fleet average MPG reference calculation based on fuel records linked to fleet vehicles;

j. quarterly IFTA-related reference calculations at fleet and per-vehicle level, including per-jurisdiction mileage, taxable gallons, tax-paid gallons, net taxable gallons, tax or credit reference amounts, and applicable surcharge reference amounts;

k. generation of a non-official IFTA reference report for the carrier’s review when filing through the carrier’s base jurisdiction portal;

l. marking of a quarter as filed within the system for internal record-keeping purposes only;

m. audit log of changes to mileage, fuel records, and filing status, including information on the user making the change and the time of change;

n. retention of IFTA-related data for at least four years while the carrier’s account is active and the IFTA Calculator subscription is current.

The exact functionality may vary depending on the product version, configuration, technical availability, subscription plan, and future updates.

5. Current MVP Limitation – Diesel Fuel Only

The current version of the IFTA Calculator supports diesel fuel only.

The IFTA Calculator does not support gasoline, propane, natural gas, biodiesel blends requiring separate treatment, electricity, hydrogen, or any other fuel type unless expressly confirmed by the company in writing or made available in a future product release.

Carriers operating mixed-fuel fleets are solely responsible for using separate methods, tools, or professional assistance for non-diesel vehicles and non-diesel fuel reporting.

6. No IFTA Filing Service

The IFTA Calculator does not file IFTA returns with any jurisdiction.

The IFTA Calculator does not submit data to any state, province, base jurisdiction, tax authority, government portal, or third-party filing system.

Any report generated by the IFTA Calculator is for the carrier’s review, reference, and preparation purposes only.

The carrier remains solely responsible for reviewing the report, making any required corrections, verifying applicable data, and filing the IFTA return through the carrier’s base jurisdiction portal or other applicable official filing method.

Any “filed” marker, filing status, completion status, or similar indication inside the platform is for internal record-keeping only and does not constitute official filing, confirmation of filing, payment, acceptance by a jurisdiction, processing by a jurisdiction, approval by a jurisdiction, or compliance with any filing obligation.

7. No Tax, Legal, Accounting, or Compliance Advice

The IFTA Calculator is a software tool only.

The company does not provide tax advice, legal advice, accounting advice, audit defense, compliance certification, or regulatory representation through the IFTA Calculator.

The carrier is responsible for consulting its own tax advisor, accountant, legal counsel, compliance specialist, base jurisdiction, or other qualified professional regarding IFTA obligations, exemptions, filing requirements, penalties, interest, amended returns, audits, or jurisdiction-specific issues.

No output, calculation, report, notification, label, export, tax rate, surcharge, status, or system-generated information should be interpreted as professional advice or as confirmation that the carrier’s IFTA return is complete, accurate, accepted, sufficient, or compliant.

8. No Guarantee of ELD, GPS, Location, or Mileage Accuracy

The IFTA Calculator relies on ELD, GPS, telematics, location, vehicle, and other data available in the platform.

Such data may be affected by technical, operational, or human factors, including but not limited to GPS signal loss, device malfunction, hardware issues, software errors, connectivity limitations, delayed synchronization, incorrect vehicle assignment, driver error, manual edits, missing data, duplicated records, or incomplete route information.

The company does not guarantee that ELD, GPS, location, mileage, jurisdiction assignment, border-crossing detection, or vehicle data will be complete, uninterrupted, accurate, error-free, or suitable for IFTA filing without carrier review.

The carrier remains solely responsible for reviewing all ELD-tracked mileage, jurisdiction allocations, location records, vehicle assignments, and mileage reports before using any information for IFTA preparation, filing, audit response, or recordkeeping.

The carrier must correct, supplement, or exclude any incomplete, inaccurate, duplicated, missing, or non-qualifying mileage before relying on any IFTA Calculator report.

9. Carrier Responsibility for Vehicle Eligibility

The IFTA Calculator includes vehicles registered in the carrier’s fleet within the platform.

The system does not independently determine whether a vehicle is an IFTA-qualified vehicle or whether a vehicle should be included in a specific IFTA return.

The carrier is solely responsible for ensuring that:

a. only IFTA-qualified vehicles are used for IFTA calculations and reporting;

b. vehicle records in the platform are complete and accurate;

c. fuel and mileage records relate to the correct vehicles;

d. non-qualified vehicles are excluded or handled separately by the carrier;

e. mixed-fuel fleet situations are identified and handled outside the diesel-only functionality of the current IFTA Calculator.

10. Carrier Responsibility for Mileage Data

The IFTA Calculator relies on mileage data captured through the ELD platform and any corrections, additions, or adjustments made by the carrier.

All ELD-tracked mileage is treated as taxable by default.

The carrier is solely responsible for:

a. reviewing ELD-tracked mileage;

b. confirming the accuracy and completeness of mileage by vehicle, trip, period, and jurisdiction;

c. correcting any missing, incorrect, duplicated, misclassified, or incomplete mileage;

d. adding mileage for jurisdictions not detected by the ELD;

e. identifying and recording any non-taxable or exempt mileage;

f. maintaining supporting documentation for any mileage correction, addition, exemption, or exclusion;

g. selecting the correct reporting quarter when entering, importing, reviewing, or exporting mileage-related data.

The IFTA Calculator does not track, determine, or automatically apply jurisdiction-specific mileage exemptions, including off-highway mileage, reservation roads, agricultural use, special permit travel, temporary exemptions, or other special rules.

11. Carrier Responsibility for Fuel Data

The carrier is solely responsible for entering, importing, reviewing, and maintaining accurate diesel fuel records.

The IFTA Calculator uses fuel records as entered or imported by the carrier.

The company does not verify original fuel receipts, payment status, fuel type, tax payment status, quantity, seller information, purchaser information, vehicle assignment, date, location, or whether a particular purchase qualifies for IFTA credit.

The carrier is solely responsible for:

a. entering all diesel fuel placed into the main supply tank of IFTA-qualified vehicles;

b. excluding reefer fuel, DEF, dyed off-road diesel, tax-exempt fuel, bulk fuel not properly documented, and any other fuel that should not be included in IFTA reporting;

c. ensuring that fuel records relate only to diesel-fueled IFTA-qualified vehicles;

d. correctly identifying whether fuel tax was paid on each fuel purchase;

e. correctly marking each fuel record as Tax Paid or Not Tax Paid;

f. maintaining original fuel receipts, invoices, transaction listings, digital receipts, or other supporting documents outside the system;

g. ensuring fuel records are allocated to the correct vehicle, jurisdiction, and reporting quarter.

The IFTA Calculator records the Tax Paid status as entered by the carrier and uses that value directly in reference calculations. Only tax-paid gallons may qualify for IFTA credits, subject to applicable IFTA and jurisdiction-specific requirements.

12. Tax Rates and Surcharges

The IFTA Calculator obtains tax rates and surcharges from the IFTA Tax Rate Matrix published by IFTA, Inc., based on the system’s rate capture process.

Unless otherwise stated in the product interface, the system may capture applicable tax rates and surcharges on or around the end of each quarter, or at another time determined by the company based on technical and operational availability.

The company does not guarantee that tax rates, surcharges, footnotes, jurisdiction-specific updates, corrections, errata, late publications, exchange rates, or other rate-related information will remain current or error-free after capture.

The carrier is solely responsible for verifying applicable tax rates, surcharges, footnotes, and jurisdiction-specific instructions against the current IFTA Tax Rate Matrix and any applicable base jurisdiction guidance at the time of filing.

13. Reference Calculations and Reports

The IFTA Calculator generates reference calculations based on:

a. ELD-tracked mileage available in the platform;

b. carrier-entered mileage corrections;

c. carrier-added mileage;

d. carrier-entered or imported diesel fuel records;

e. Tax Paid status entered by the carrier;

f. tax rates and surcharges obtained from the IFTA Tax Rate Matrix;

g. fleet and vehicle records available in the platform.

The IFTA Calculator may generate fleet-level and per-vehicle reports showing items such as jurisdiction mileage, taxable mileage, taxable gallons, tax-paid gallons, net taxable gallons, tax due reference amounts, credit due reference amounts, surcharge reference amounts, and fleet average MPG.

Reports generated by the IFTA Calculator are for reference and preparation purposes only.

They are not official IFTA returns, official filing forms, jurisdiction-approved forms, tax advice, legal advice, audit-ready certification, proof of compliance, or proof that the carrier’s records are adequate.

The carrier must independently review, verify, and approve all reports before filing and must make any required corrections before relying on the information.

14. Excluded Services and Excluded Functionality

Unless expressly made available in a future version, the IFTA Calculator does not:

a. file IFTA returns;

b. submit reports to any jurisdiction;

c. produce official jurisdiction-specific filing forms;

d. calculate penalties or interest;

e. calculate amended return obligations;

f. calculate non-IFTA taxes;

g. calculate weight-distance taxes;

h. calculate state-specific mileage taxes;

i. calculate federal HVUT or similar taxes;

j. support fuel types other than diesel;

k. determine IFTA vehicle qualification;

l. determine or apply jurisdiction-specific exemptions;

m. verify fuel receipts or supporting documents;

n. store original fuel receipts or mileage supporting documentation in the current MVP;

o. provide audit defense or audit response services;

p. communicate with jurisdictions on the carrier’s behalf;

q. guarantee that a carrier’s records will be accepted in an IFTA audit;

r. guarantee that any filing prepared using information from the IFTA Calculator will be accepted, complete, accurate, timely, or compliant.

15. Audit Logs and Change History

The IFTA Calculator may keep an audit log of changes made within the system to mileage records, fuel records, and filing status.

The audit log is intended to record internal change history within the platform, including the user who made the change and the date and time of the change, where technically available.

The audit log does not replace the carrier’s obligation to maintain underlying business records, original fuel receipts, trip documentation, dispatch records, route records, exemption support, or any other documentation required for IFTA audit purposes.

The company does not guarantee that the audit log alone will satisfy any IFTA audit requirement.

16. Record Retention and Export

While the carrier’s account is active and the IFTA Calculator subscription is current, the company will retain IFTA-related data within the platform for at least four years, unless otherwise required by law, the General Terms and Conditions, or technical limitations outside the company’s reasonable control.

The carrier acknowledges that IFTA record retention obligations belong to the carrier and may require the carrier to preserve fuel and distance records for at least four years, and longer in certain cases, depending on applicable rules, waivers, audits, disputes, or jurisdiction-specific requirements.

The carrier is solely responsible for exporting, downloading, saving, and preserving its IFTA reports and related records before subscription termination, cancellation, non-payment, suspension, downgrade, account closure, or loss of access.

The company does not guarantee that IFTA-related data, reports, exports, audit logs, or records will remain accessible after termination of the IFTA Calculator subscription or closure of the carrier’s account.

17. Supporting Documentation

In the current MVP version, the IFTA Calculator does not store original fuel receipts, mileage supporting documents, exemption documents, trip logs, dispatch records, route documentation, or similar underlying business records.

The carrier must maintain all such documentation outside the platform and make it available for IFTA audit purposes.

If future versions allow document upload, attachment, or storage, such functionality will be subject to technical limitations, subscription status, file type limitations, storage limits, and any additional terms provided by the company.

18. User Corrections and Editable Data

The IFTA Calculator may allow the carrier to correct mileage, add mileage, enter fuel purchases, import CSV files, and modify relevant data even after a quarter has been marked as filed inside the system.

The carrier is solely responsible for ensuring that any changes made after actual filing are properly reviewed and, if necessary, reflected in amended filings or other actions required by the carrier’s base jurisdiction.

The company is not responsible for discrepancies between data existing in the platform at the time of filing and data later modified, corrected, deleted, imported, or overwritten by the carrier or its users.

The carrier should export and save a copy of the final report and supporting records at the moment of actual filing.

19. User Access and Internal Responsibility

The carrier is responsible for managing user access, permissions, roles, and internal procedures related to use of the IFTA Calculator.

Any action taken by a user with access to the carrier’s account may be treated as an action authorized by the carrier.

The carrier is responsible for reviewing any data entered, imported, corrected, marked, deleted, or exported by its users.

The carrier is also responsible for ensuring that only authorized users accept the disclaimer and these IFTA Calculator Terms on behalf of the carrier.

20. No Guarantee of Compliance or Audit Outcome

The company does not guarantee that use of the IFTA Calculator will result in accurate filings, timely filings, accepted filings, tax compliance, audit acceptance, avoidance of penalties, avoidance of interest, avoidance of assessments, or avoidance of jurisdictional adjustments.

The carrier acknowledges that if records are incomplete, inaccurate, unsupported, missing, or inadequate, a base jurisdiction may make audit adjustments, disallow tax-paid credits, estimate fuel use, adjust fleet MPG, increase taxable distance, or take other actions permitted under applicable IFTA rules and jurisdiction-specific procedures.

The carrier remains solely responsible for all taxes, credits, penalties, interest, assessments, audit adjustments, amended returns, filings, communications, and compliance obligations.

21. Indemnification by Carrier

To the maximum extent permitted by applicable law, the carrier agrees to defend, indemnify, and hold harmless the company, its affiliates, officers, directors, employees, contractors, agents, licensors, and service providers from and against any claims, demands, losses, liabilities, damages, penalties, interest, assessments, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:

a. the carrier’s use of or reliance on the IFTA Calculator;

b. inaccurate, incomplete, missing, duplicated, or incorrectly entered mileage, fuel, vehicle, tax-paid, exemption, or reporting-quarter data;

c. the carrier’s failure to review, verify, correct, export, retain, or file IFTA-related records or returns;

d. the carrier’s failure to maintain fuel receipts, mileage records, trip documentation, exemption support, or other required business records;

e. any IFTA audit, assessment, adjustment, disallowed credit, penalty, interest, late filing, amended return, or jurisdiction correspondence;

f. any claim that a user was not authorized to access the IFTA Calculator or accept the applicable disclaimer and terms on behalf of the carrier;

g. any use of the IFTA Calculator in violation of the General Terms and Conditions, these IFTA Calculator Terms, applicable law, or applicable IFTA requirements.

This indemnity does not apply to the extent a claim is caused by the company’s willful misconduct or liability that cannot be excluded under applicable law.

22. Limitation of Liability Specific to IFTA Calculator

To the maximum extent permitted by applicable law, the company shall not be liable for any taxes, underpayments, overpayments, penalties, interest, assessments, audit adjustments, disallowed credits, amended return obligations, filing errors, late filings, rejected filings, jurisdictional determinations, loss of records, or loss of access to records arising out of or related to the carrier’s use of the IFTA Calculator.

The company shall not be liable for any indirect, incidental, consequential, special, exemplary, punitive, or similar damages, including loss of profits, loss of revenue, loss of business, loss of goodwill, loss of data, business interruption, audit costs, professional fees, tax advisor fees, legal fees, or costs of responding to any jurisdiction inquiry or audit, even if the company has been advised of the possibility of such damages.

Without limiting the foregoing, the company shall not be liable for damages or losses arising from:

a. inaccurate, incomplete, missing, delayed, duplicated, or corrupted ELD, GPS, location, mileage, vehicle, or fuel data;

b. incorrect Tax Paid status entered or imported by the carrier;

c. failure to identify exempt, non-taxable, or non-qualifying mileage;

d. failure to exclude reefer fuel, DEF, dyed diesel, tax-exempt fuel, non-diesel fuel, non-qualified vehicles, or other excluded items;

e. tax rate updates, late publications, corrections, errata, discrepancies, or changes in official or third-party sources;

f. carrier failure to file, late filing, incorrect filing, amended filing, or failure to pay amounts owed;

g. carrier failure to maintain or produce supporting documentation;

h. carrier failure to export records before subscription termination, cancellation, suspension, non-payment, downgrade, account closure, or loss of access;

i. reliance on IFTA Calculator outputs without independent review and verification;

j. any audit result, jurisdiction correspondence, official determination, assessment, penalty, interest, or disallowance of credit.

If, notwithstanding the above, the company is found liable for any claim arising out of or related to the IFTA Calculator, the company’s total aggregate liability shall be limited to the amount paid by the carrier specifically for the IFTA Calculator module during the three months immediately preceding the event giving rise to the claim, or USD 100, whichever is greater, unless a different mandatory limitation applies under applicable law.

Nothing in this section excludes or limits liability that cannot be excluded or limited under applicable law.

23. Marketing, UI, and Product Wording Control

The carrier acknowledges that the IFTA Calculator is a support tool only and does not provide guaranteed compliance, guaranteed tax accuracy, audit-ready certification, official filing, jurisdiction-approved reporting, or tax/legal/accounting advice.

The company’s marketing materials, product screens, help articles, tooltips, emails, support communications, and user interface descriptions should be interpreted consistently with these IFTA Calculator Terms.

Any wording such as “calculate”, “report”, “IFTA return”, “filing”, “filed”, “tax due”, “credit due”, “audit log”, or similar terminology is used for convenience and product navigation only and does not mean that the company files returns, certifies compliance, provides tax advice, guarantees audit acceptance, or assumes the carrier’s legal obligations.

The carrier must not rely on any marketing statement, product label, UI element, or support communication as overriding the limitations, exclusions, disclaimers, and carrier responsibilities set out in these IFTA Calculator Terms and the First-Entry Disclaimer.

In case of any inconsistency between marketing materials, product UI, help materials, support communications, and these IFTA Calculator Terms, these IFTA Calculator Terms shall prevail.

The following wording should not be interpreted as creating any guarantee, certification, or assumption of responsibility by the company: “automatic IFTA”, “IFTA report”, “IFTA calculation”, “filed”, “tax due”, “credit due”, “IFTA return”, or similar terms used in the platform.

24. Product Changes and Future Features

The company may update, modify, improve, suspend, or discontinue any part of the IFTA Calculator at any time in accordance with the General Terms and Conditions.

Future versions may include additional features, such as the ability to upload fuel receipts or supporting documents. Unless and until such features are released and expressly made available, the carrier must not rely on the platform to store such documents.

The company may also modify calculation logic, data sources, export formats, reports, user interface elements, and available fields to improve functionality, comply with technical requirements, or reflect changes in applicable rules or official data sources.

25. Acceptance

By accessing or using the IFTA Calculator, the carrier confirms that it has read, understood, and agreed to these IFTA Calculator Terms and Conditions, the First-Entry Disclaimer, and the platform’s General Terms and Conditions.

If the carrier does not agree, the carrier must not access or use the IFTA Calculator.

This Agreement will remain in full force and effect unless and until your Account or this Agreement is terminated. This Agreement will automatically renew for additional terms equal to the duration of the original term at the end of the initial term, unless You notify Route One Go Inc. of your decision not to renew by sending an email to help@routeoneeld.com at least 30 days before the end of the then-current term. If You terminate a Service, Your subscription will not be renewed after your then-current subscription term expires.

Your rights under this License and Agreement will terminate immediately without notice if you do not comply with all the terms of this Agreement. You may terminate the License by uninstalling the Software and ceasing to use the Service. If You terminate this Agreement early or prior to the end of the then-current term, You will be responsible for paying all the remaining charges for Services for the remaining portion of the subscription term of this Agreement. Upon any termination, discontinuation, or cancellation of Services or your Account, all provisions of this Agreement that should, by their nature, survive termination of this Agreement, will survive termination. Such provisions include, but are not limited to, Indemnity; Limitation of Liability; Dispute Resolution and Release; General Terms; and provisions related to ownership. All accrued rights to payment shall survive termination of this Agreement.
No refunds will be issued for any subscription fees already paid, including in the event of early termination, cancellation, or discontinuation of service, consistent with Section 9.7 (“No Refunds”).

THE SOFTWARE IS PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND. Route One Go Inc. DOES NOT WARRANT THE PERFORMANCE OR RESULTS YOU MAY OBTAIN BY USING THE SOFTWARE OR SERVICE. YOU ASSUME THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE AND SERVICE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, Route One Go Inc. DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, BY STATUTE, COMMON LAW OR OTHERWISE, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

ROUTE ONE DOES NOT REPRESENT OR WARRANT THAT:

1. THE USE OF THE SOFTWARE WILL BE SECURE, UNINTERRUPTED, OR ERROR-FREE OR OPERATE IN COMBINATION WITH ANY OTHER DEVICE, SOFTWARE, SYSTEM, OR DATA;

2. THE SOFTWARE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS;

3. ERRORS OR DEFECTS WILL BE CORRECTED; OR

4. THE SOFTWARE AND SERVICE WILL ALWAYS BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT IT WILL BE COMPATIBLE WITH ALL THIRD-PARTY DEVICES OR PRODUCTS.

Delivery. Route One Go Inc. is not liable for lost, stolen, or any delays in the delivery of Electronic Logging Devices, Dash cameras, GPS trackers, cables, and accessories ("Hardware"). The Customer acknowledges and agrees that it is the sole responsibility of the recipient to file claims for lost or undelivered packages directly with the postal carrier. When returning or exchanging hardware by mail, you must provide the tracking number of the package. Route One Go Inc. will take action upon delivery with the provided tracking number. All hardware returned to Route One Go Inc. must be undamaged, with the serial number intact. You will be charged for any damaged Hardware.

Malfunctioning Device Exchange. Route One Go Inc. will provide information about any device sent for exchange due to malfunction. You must return the malfunctioning device to Route One Go Inc. within 30 calendar days. Route One Go Inc. will cover shipping for malfunctioning Hardware but will not cover shipping costs if you return undamaged Hardware or if you damaged the Hardware yourself. Failure to return the malfunctioning device within the specified time will result in the device being considered in your possession, and you will be charged for it according to your subscription and this Agreement. Route One Go Inc. may contact you by telephone or email to request the devices back. Failure to return the device within 30 days will result in a fee equal to the full retail price of the device. Route One Go Inc. is not obligated to replace malfunctioning devices or Hardware that was not originally provided by Route One Go Inc. once you are no longer a customer or user of Route One Go Inc.'s services.

Installation. You are solely responsible for installing the Hardware following the manufacturer’s instructions. You acknowledge that installation may involve drilling holes in your vehicle and agree that Route One Go Inc. is not liable for any costs, expenses, or damages arising from Hardware installation.

Returns and Battery Usage. Route One Go Inc. accepts returns of Hardware within 30 days of delivery, provided the device is in its original packaging. Route One Go Inc. does not accept opened or user-damaged devices. Approved returns are subject to a restocking fee. The refund issued to the Customer will be 70% of the original cost of the device.

The Hardware connects to your vehicle's battery and may cause a minor drain when the vehicle is not in operation. Route One Go Inc. is not responsible for any consequences of this battery drain associated with the use of the Hardware or Services.

Disclaimer of Warranties and Liabilities. To the maximum extent permitted by law and except as expressly provided in this Agreement, the Hardware is sold to you "AS IS," without any warranties of any kind. Without limiting the foregoing, Route One Go Inc. explicitly disclaims any implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranties arising out of course of dealing or usage of trade. Route One Go Inc. also explicitly disclaims all liability for any act or omission of any driver, fleet user, company, or other third party.

To the maximum extent permitted by applicable law, in no event shall Route One Go Inc. be liable for any indirect, incidental, special, punitive, or consequential damages arising out of or related to claims (including, without limitation, damages for loss of profits, whether direct or indirect, loss of data, business interruption), personal injury, breach of contract, tort, and any other claims or liabilities arising out of the use or inability to use the Software, Service, or Hardware. In no event shall Route One Go Inc.'s total liability in connection with this Agreement exceed the actual amount paid by you to Route One Go Inc. for the use of the Software and Service giving rise to the claim or, in the case of the Hardware, the amount paid for the purchase of the Hardware. The limitations of damages set forth above are fundamental elements of the basis of the bargain between Route One Go Inc. and you.

Time Limitation for Claims. Any cause of action related to the Services or the terms of this Agreement must commence within one (1) year after the cause of action arises and may not be brought after the expiration of such time.

You agree to indemnify and hold Route One Go Inc., its vendors, and their respective subsidiaries, officers, directors, agents, partners, employees, and consultants harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your use of the Service, your connection to the Service, your violation of this Agreement or any law, or your violation of any rights of a third party.

Route One Go Inc. reserves the right to control and conduct the defense of any matter subject to indemnification under this Agreement. If Route One Go Inc. decides to control or conduct any such defense, You agree to cooperate with Route One Go Inc.'s requests in assisting Route One Go Inc. with such matters.

You waive any right to initiate, join (opt in to), remain in (not opt out of), or otherwise participate in any class action, collective action, consolidated action, or representative action brought against Route One Go Inc..

This Agreement shall be construed and enforced in accordance with the laws of the State of Illinois. Any dispute or claim brought by either party to enforce the terms of this Agreement must be brought in the Circuit Court of Kane County, Illinois.

Because Route One Go Inc. is not involved in the completion of any associated services, in the event that you have a dispute with one or more other Drivers, Fleet Users, or Motor Carriers or other third parties, as applicable (each, an “Other Party”), You agree to address such dispute directly with the Other Party in question and You release Route One Go Inc. (and our officers, directors, agents, investors, subsidiaries, and employees) from any and all claims, demands, or damages (actual or consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such dispute.

For U.S. Government agencies or contractor licensees, use, duplication, or disclosure of the Software is granted with "Restricted Rights" subject to the restrictions set forth in this License and as provided in FAR 52.227-19(c)(2) or subparagraph (c)(1)(ii) of the rights in Technical Data and Computer Software clause at DFARS 252.227-7013, and/or in similar or successor clauses in the FAR, or the DOD or NASA FAR Supplement.

The Service provided by Route One Go Inc. under the terms of this Agreement are controlled and operated from within the United States and intended for use within the United States. Route One Go Inc. makes no representations that the Software or Service is appropriate in locations outside the United States. Those who choose to access the Software or Service from other locations are responsible for compliance with applicable laws.

This Agreement constitutes the entire agreement between you and Route One Go Inc. and supersedes all prior agreements, negotiations, or other communications between you and Route One Go Inc., whether oral or written, with respect to the subject matter of this Agreement and the Services.

You may not export or re-export the Software without: (1) the prior written consent of Route One Go Inc.; and (2) complying with applicable export control laws and obtaining any necessary permits and licenses. In the event that any provision of this License is held to be invalid or unenforceable, then: (a) such provision shall be deemed reformed to the extent strictly necessary to render such provision valid and (b) the validity and enforceability of all of the other provisions, shall in no way be affected or impaired by that change.

You may not assign this Agreement or the License without the prior written consent of Route One Go Inc., whether expressly or by operation of law, including in connection with a merger or change of control, and any such attempted assignment shall be void and of no effect. Route One may assign this Agreement without restriction and without any notice to you or consent from you. Subject to the foregoing, this Agreement shall be binding on the parties and their respective successors and permitted assigns. The failure to exercise, or delay in exercising, a right, power or remedy provided in this Agreement or by law shall not constitute a waiver of that right, power or remedy. Route One Go Inc.'s waiver of any obligation or breach of this Agreement shall not operate as a waiver of any other obligation or subsequent breach of the Agreement.

Any notices or other communications provided by Route One Go Inc. under this Agreement, including those regarding modifications of this Agreement, will be given by Route One Go Inc.: (i) via email; or (ii) by posting to the Site. For notices made by e-mail, the date of receipt will be deemed the date on which such notice is transmitted.

You understand and agree that: (i) the Service is an information tool only and is not a substitute for competent management and oversight of your fleet, transportation system, and personnel; (ii) the Service depends upon data being transmitted over the Internet, your network, GPS satellites, and third-party carrier networks, and that we have no control over the functioning of the Internet, your network, GPS satellites, or any carrier’s network, and that all such means are necessarily imprecise and prone to variance; (iii) you alone are responsible for acquiring and maintaining your fleet, network, Internet access, and your entire physical and technological infrastructure; and (iv) the Customer’s reports that are kept by the Service are based on mutual entries by the Customer, Customer’s Drivers, and other users and Route One Go Inc. is not responsible for the accuracy of the information and use of the Service.

Route One Go Inc. reserves the right to modify these terms at any time, at its sole discretion. If changes are made, Route One Go Inc. will notify you either by posting the modified terms on the Site or through other communications. It is important that you review the modified terms, as your continued use of the Services after notice indicates your agreement to be bound by the modified terms. If you do not agree to the modified terms, you must discontinue using the Services. Because the Services are continually evolving, we may, at our sole discretion, change or discontinue all or any part of the Services at any time without prior notice.

In consideration of and to induce Route One Go Inc. to enter into this Agreement, the individual signing and executing this Agreement on your behalf ("Guarantor") agrees to personally guarantee the payment of your debts and obligations under the terms of this Agreement.

1. Guarantor unconditionally guarantees Route One Go Inc. the full and prompt payment of all indebtedness due or to become due from you.  

2. "Indebtedness" includes all liabilities and obligations owed by you to Route One Go Inc. under this Agreement, whether direct or indirect, absolute or contingent, currently due or to become due in the future, arising under the terms of this Agreement.

3. This guarantee pertains to payment and not collection. Route One Go Inc. is not obligated to take any action to collect the indebtedness from you before seeking recourse against or receiving payment from Guarantor.

4. Guarantor’s liability for the indebtedness is absolute and unconditional. Except for the full payment of all indebtedness to Route One Go Inc., Guarantor waives any defense that would diminish Guarantor’s liability, including defenses under principles of guaranty or suretyship law.

5. This Guaranty benefits Route One Go Inc., its successors, and assigns.

6. The construction, validity, and performance of this Guaranty are governed by the laws of the State of Illinois. Guarantor consents to the jurisdiction and venue of the Circuit Court of Kane County, Illinois.  

7. "Guarantor" includes all persons executing this Agreement on your behalf, and their obligations to Route One Go Inc. are joint and several.

This Guaranty is given freely and voluntarily by Guarantor to Route One Go Inc., without coercion, after consulting legal counsel or reviewing the terms of this Personal Guaranty.